At LinkLads, we underscore the importance of fortifying your profile to prevent unauthorized access. Given the ease with which someone can access accounts if they know your credentials or can access your devices, it’s crucial to stay vigilant.

Signs that your account may have been compromised include:

• Inability to log in with your last known credentials.
• Unauthorized changes to your profile photo or information.
• Unfamiliar chats, favorites, or blocks on your account.

Unsure how your details were compromised? Use tools like Have I Been Pwned to identify potential breaches on other platforms. For more tailored support, contact the affected platform directly.

Rest assured, LinkLads prioritizes your security. All passwords are encrypted, ensuring they remain invisible even to our support staff.

Securing Your Account:

• Change your LinkLads password immediately if your other accounts are compromised. Opt for a unique password not reused on other platforms. This will log you out of all other devices.
• If you’re logged out of the app but have access to your registered email, you can send yourself a password reset link.

Locating and Closing a Compromised Profile:

• If access to your LinkLads account is completely lost (e.g., email address changed), contact customer support for help.
• If you notice your previous profile on the app, take a screenshot, favorite the profile, and inform customer support along with the email address linked to the new account. Include your transaction ID if you have a paid account.

Proactive Measures for Enhanced Security:

• Avoid linking your social media accounts. If you use Google or Apple ID to log in, ensure these accounts are secure.
• Refrain from using public Wi-Fi for browsing.
• Regularly update your phone’s software.
• Secure your LinkLads app with a PIN and/or biometric login.
• Use a password unique to LinkLads and change it regularly.
• Adopt strong password practices, incorporating a mix of letters, numbers, capitalization, and symbols.
• For users of LinkLads Web, avoid logging in on public computers and regularly run antivirus software.

By adhering to these guidelines, you can significantly enhance the security of your LinkLads experience and protect yourself from potential threats.